Audience: End user    Reading time: 4 min

Anyone signing in to Bizzmine for the first time, or troubleshooting login-related questions like idle timeouts, offline access, and forgotten passwords.

The login screen

Opening Bizzmine while signed out takes you straight to the login screen. You'll see a username (or e-mail) field, a password field with a “Forgot password?” link, and a Login button. If your organization has Single Sign-On set up, there's also a button below an “Or” divider labeled with your provider's name. The environment name shown above the form (e.g. demosales) confirms which Bizzmine instance you're on — it's informational, not something you select.

 

Signing in with Single Sign-On (SSO)

If your organization manages logins centrally — through Microsoft, Google, Okta, or its own identity system — an administrator can connect that to Bizzmine using OpenID Connect. The login screen then shows an extra button below “Or” labeled with your provider's name. Clicking it takes you to your organization's own login flow (the same one you use for email and other company tools), and once you authenticate there, you're returned to Bizzmine already signed in — no separate Bizzmine password required.

SSO is opt-in per organization. If your company hasn't connected one, you won't see the extra button. Your administrator can confirm whether SSO is available and whether the username/password option stays alongside it.

[Screenshot: The SSO button on the login screen, labeled with the organization's provider name (e.g. “Microsoft” or “Duende”), positioned below the “Or” divider.]

Staying signed in — idle timeout

Bizzmine keeps you signed in between pages so you don't need to log in again during a normal session. The one exception is inactivity: if you step away for too long, a countdown warning appears telling you you'll be signed out automatically. Moving your mouse, clicking, or pressing any key before the countdown reaches zero resets the timer and keeps you in. If it reaches zero, you're signed out — no additional confirmation.

The idle timeout only applies to regular internal accounts. How many minutes of inactivity trigger it is configured by your organization, not by you.

[Screenshot: The “Your session is about to expire” modal, showing a countdown timer and progress bar indicating seconds remaining before automatic logout.]

Using Bizzmine offline

If you've installed Bizzmine as an app on your device, it can continue working for a limited period without an internet connection, using your existing sign-in. Once that window expires, a “Re-authentication required” screen appears with a Login button. That button only becomes active once you're back online — you can't complete re-authentication while still offline.

Signing out

Signing out is normally a single click with no confirmation step. It signs you out of Bizzmine and your organization's identity provider at the same time, so you're fully logged out everywhere. The one exception is if you're offline in the installed app: Bizzmine will ask you to confirm first, since the full sign-out on your organization's side can only complete once you're back online.

[Screenshot: The “Confirm logout” dialog shown when signing out while offline, with Cancel and Log out buttons.]

Forgot your password?

Click Forgot password? on the login screen to reset your Bizzmine username/password through a self-service flow. If you're already signed in and want to change your password, do that from your account settings inside Bizzmine instead. Administrators can also reset a colleague's password from the Manage Users area.

SSO users: “Forgot password?” only resets the Bizzmine username/password login. If you normally sign in via the SSO button, your password is managed by your organization's own system — contact your administrator or IT team to reset it there.

Which company am I signing into?

There's no company picker at sign-in. The name shown on the login screen confirms which environment you're on based on the URL you used to open Bizzmine — it's a label, not a choice. If your organization has more than one Bizzmine environment, each has its own distinct address and you reach them separately.